It's been almost exactly 8 months since a man walked into the New River Valley Mall in Christiansburg and began shooting.
It was April 12, 2013; a Friday. It was just before 2 p.m. and the 911 calls were coming in.
An army of police, from all over the region, swarmed the Christiansburg mall.
It was a scene reminiscent of the Virginia Tech campus shooting six years earlier.
"We are calling from Christiansburg's mall. They just told us to lock down all the stores,” a caller said.
“Yes ma'am,” a dispatcher replied.
When the caller asked what was going on, the dispatcher told her there was a gunman in the building, and advised her to lock her doors.
As we later learned, Neil Allen MacInnis walked into the satellite campus of New River Community College with a brand new shotgun.
Within seconds, two women had been shot.
As the chaos continued and before police arrived, an off-duty and unarmed security guard was face to face with MacInnis and his 12 gauge.
"I just yelled 'put down the weapon' and he started replying. Then I yelled 'get down' and he got down. I was right there on top of him. It was good to go,” security guard James Gorman said.
Shoppers and students were rounded up and huddled outside. Updated news didn't come fast, and some said they just couldn't believe it happened.
"At first it didn't really register as a gunshot. It sounded more like someone dropping books very loudly,” student Brandon Robinson said.
After his arrest, when asked about why he did it, Neil MacInnis told police, "I was having a bad week."